Every compliance alert becomes a structured, auditable case
When Fintegrity flags a transaction, it doesn't send an alert and leave the rest to your team. It opens a complete case — evidence already assembled, customer history already attached, investigation workflow ready to go. No manual ticket raising. No evidence gathering. Just investigation.
Spreadsheets and email chains are not case management
Most Nigerian fintech compliance teams manage AML investigations the same way: alerts in a spreadsheet, evidence in email threads, decisions in a shared drive. When a regulator asks for proof that a transaction was properly reviewed, the response is a reconstructed narrative. That's not evidence. That's a story.
Fintegrity replaces that with a purpose-built investigation workflow where every action is timestamped, attributed, and immutable from the moment the alert fires.
- Alert received via email or Slack
- Analyst manually gathers transaction data
- Investigation notes in a shared spreadsheet
- Decision communicated verbally or via email
- Evidence reconstructed on demand — if at all
- Case opens automatically with evidence assembled
- Full transaction context and customer history in the case
- Timestamped investigation notes in the case record
- Disposition logged with reasoning, not just outcome
- Complete evidence pack generated on demand, any time
From alert to archive — every step documented
A Fintegrity case follows a structured lifecycle. Nothing is skipped, nothing is optional. Every step is timestamped and attributed to a named analyst.
Alert fires
Transaction monitoring detects a pattern or threshold breach and generates a structured alert.
Case auto-created
A case opens automatically with the triggering transaction, customer profile, and risk state already attached.
Analyst assigned
Rule-based routing assigns the case to the right analyst based on type, risk level, or team workload.
Investigation
Analyst reviews transaction history, customer profile, screening results, and adds timestamped notes.
Disposition
Clear, escalate to SAR, freeze account, or close — with required reasoning documented for every outcome.
Archive
The complete case — every action, every note, every decision — is retained in the immutable evidence store.
Everything a proper investigation needs — pre-assembled
Evidence assembled automatically
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Triggering transaction
Full context — amount, counterparties, channel, timestamp, rail — exactly as it was when the alert fired.
- ✓
Customer risk profile
Risk state, KYC tier, and account standing at the exact moment of the alert. Frozen, not updated retrospectively.
- ✓
Transaction history
Rolling view of the customer's recent transaction pattern, with the flagged activity highlighted in context.
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Previous case history
All prior cases for this customer, with their dispositions, visible in one place.
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Screening hit details
If screening is configured, results from your sanctions/PEP provider are attached automatically.
Investigation tools for your team
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Timeline view
Chronological view of all events in the case — transactions, state changes, analyst actions — in a single timeline.
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Timestamped notes
Analyst notes are attributed to a named team member and cannot be edited after submission.
- ✓
Structured disposition
Every case closure requires a disposition type and documented reasoning — not just a click.
- ✓
SAR documentation support
Case evidence structured to support SAR filing documentation if the case escalates.
- ✓
Evidence pack export
Generate a complete, structured evidence pack for any case on demand — for regulator review or internal audit.
The audit trail is not a log. It's a legal record.
Every action in Fintegrity's case management is append-only. No edits. No deletions. Each entry is timestamped server-side and attributed to a named user. When a regulator requests evidence of how a transaction was reviewed and decided, you generate a pack — not a reconstruction.
No edit, no delete
Notes, state changes, and decisions are written once. The record of what happened cannot be altered after the fact.
Every action has an owner
Every case action — opening, note, disposition — is attributed to a named analyst and their role at the time.
Server-side timestamps
Timestamps are set by Fintegrity servers, not client clocks. The sequence of events is authoritative.
Evidence packs generated instantly
Any case can produce a structured evidence pack at any time — formatted for regulator review or SAR documentation.
Configurable retention periods
Cases and their evidence are retained in line with AML/CFT recordkeeping requirements for your jurisdiction.
Role-based access
Analysts, supervisors, and administrators have differentiated access. All access is logged.
Case Management is part of an integrated compliance layer
Cases don't exist in isolation. They flow from monitoring alerts and are resolved using decisions from the Decision API — all within a single, integrated compliance platform.
Cases start here. Monitoring detects patterns and generates the structured alerts that become cases automatically.
Case outcomes update the customer's risk state in the decision engine. Blocking a customer through a case blocks them in real-time transactions.
See what a Fintegrity case actually looks like
We'll walk you through a live case — from the monitoring alert that created it to the evidence pack your compliance team would present to a regulator.